Privacy Policy

Last Updated: June 15, 2023

At OnSportsNow, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.onsportsnow.com (the "Website") or use our services.

We encourage you to read this Privacy Policy carefully to understand our policies and practices regarding your information. By using our Website, you accept and agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Website, including:

1.1. Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

  • Contact information (such as your name, email address, and phone number) when you register for an account, subscribe to our newsletter, or contact us
  • Account credentials (such as username and password) when you create an account
  • Profile information (such as your preferences and favorite teams) when you customize your experience
  • Transaction information if you make purchases through our Website
  • Communications you send to us, including emails and chat messages

1.2. Non-Personal Information

We also collect non-personal information that does not directly identify you but is related to your use of our Website:

  • Device information (such as your IP address, browser type, operating system, and device identifier)
  • Usage data (such as pages visited, time spent on the Website, and referring websites)
  • Location data (such as general geographic location based on your IP address)
  • Aggregated data that does not identify any individual user

1.3. Information Collection Methods

We collect this information through various methods:

  • Direct interactions: When you provide information by filling in forms, creating an account, subscribing to services, or communicating with us
  • Automated technologies: As you navigate through our Website, we may automatically collect technical data using cookies, web beacons, and similar tracking technologies
  • Third parties: We may receive information about you from third-party partners, such as social media platforms, advertising networks, and analytics providers
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2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1. To Provide and Improve Our Services

  • Operate, maintain, and improve our Website and services
  • Personalize your experience by delivering content and features relevant to your interests
  • Process and complete transactions
  • Provide customer support and respond to your inquiries
  • Monitor and analyze usage patterns and trends to enhance user experience

2.2. For Communication

  • Send administrative messages related to your account, such as confirmation emails and security alerts
  • Provide updates about our services, features, and policies
  • Deliver newsletters, promotional materials, and other communications you have opted to receive
  • Respond to your comments, questions, and requests

2.3. For Marketing and Advertising

  • Deliver targeted advertising based on your interests and browsing behavior
  • Measure the effectiveness of our advertising campaigns
  • Promote our products, services, and special offers
  • Conduct surveys and collect feedback to improve our marketing strategies

2.4. For Legal and Security Purposes

  • Protect our rights, property, and safety, as well as those of our users and the public
  • Detect, prevent, and address technical issues, security breaches, and fraudulent activities
  • Comply with legal obligations, such as responding to legal requests and enforcing our terms of service
  • Establish, exercise, or defend legal claims

Legal Basis for Processing: We process your personal information based on legitimate interests, contractual necessity, legal compliance, and/or your consent, depending on the specific context and applicable laws.

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3. Sharing of Your Information

We may share your information with the following categories of third parties:

3.1. Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

  • Hosting and content delivery providers
  • Analytics companies that help us understand how our Website is used
  • Customer service and support providers
  • Payment processors for secure transaction handling
  • Email service providers for communication delivery

These service providers are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2. Advertising Partners

We work with third-party advertising companies to display ads on our Website and to manage our advertising on other sites. These partners may use cookies and similar technologies to collect information about your browsing activities over time and across different websites to provide you with targeted advertising.

3.3. Analytics Providers

We use analytics services like Google Analytics to collect and analyze information about how users interact with our Website. This helps us improve our services and enhance user experience.

3.4. Business Transfers

If OnSportsNow is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

3.5. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose information to:

  • Enforce our Terms of Service
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Website
  • Protect the personal safety of users of the Website or the public

3.6. With Your Consent

We may share your information with other third parties when we have your consent to do so.

We do not sell your personal information to third parties for monetary consideration. However, some of our sharing practices may be considered a "sale" under some state privacy laws, such as the California Consumer Privacy Act (CCPA).

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4. Cookies and Tracking Technologies

4.1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

4.2. How We Use Cookies

Our Website uses cookies and similar tracking technologies for various purposes, including:

  • Essential cookies: Necessary for the operation of our Website, such as enabling core functionality like page navigation and access to secure areas
  • Preference cookies: Allow our Website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features
  • Analytics cookies: Help us understand how visitors interact with our Website by collecting and reporting information anonymously
  • Marketing cookies: Used to track visitors across websites to display relevant advertisements and measure the effectiveness of advertising campaigns

4.3. Types of Cookies We Use

Cookie Type Purpose Duration
Session Cookies Enable the Website to keep track of your movement from page to page so you don't get asked for the same information you've already provided during your visit Deleted when you close your browser
Persistent Cookies Remember your preferences and settings for future visits, allow you to stay logged in, and help us understand how you use our Website over time Remain until they expire or you delete them
First-Party Cookies Set directly by OnSportsNow to provide essential features and remember your preferences Varies by cookie
Third-Party Cookies Set by third parties like Google Analytics, advertising partners, and social media platforms to collect information about your browsing behavior Varies by cookie

4.4. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies, such as:

  • Web beacons/pixels: Small graphic files placed on web pages or in emails that allow us to track user interactions and behavior
  • Local storage: Technologies like HTML5 that store data on your device similar to cookies but with larger storage capacity
  • Device fingerprinting: Collection of information about your device's attributes to create a unique identifier

4.5. Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You can typically:

  • Delete existing cookies
  • Block cookies from being set
  • Choose which cookies to accept
  • Configure settings for specific websites

However, if you block or delete cookies, some features of our Website may not function properly.

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6. Data Security

The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

Some of the security measures we employ include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures
  • Secure network infrastructure with firewalls and intrusion detection
  • Regular security training for our staff

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6.1. Data Breach Procedures

In the event of a data breach that affects your personal information, we will:

  • Notify affected users without undue delay as required by applicable law
  • Provide information about the nature of the breach and the information affected
  • Recommend steps to help protect yourself from potential harm
  • Implement measures to address the breach and prevent future occurrences

We encourage you to help us maintain the security of your account by using strong passwords, enabling two-factor authentication when available, and reporting any suspicious activity related to your account.

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7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process your personal information
  • Whether we can achieve those purposes through other means
  • Applicable legal requirements

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

7.1. Account Information

If you have an account with us, we will retain your account information for as long as your account is active or as needed to provide you with services. If you close your account, we will retain certain information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and protect our legal interests.

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8. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the information provided in the "Contact Us" section, and we will take steps to delete such information from our systems.

If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information as quickly as possible.

If you are between the ages of 13 and 18, please obtain the permission of your parent or guardian before using our services or providing any personal information.

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9. International Data Transfers

OnSportsNow is headquartered in the United States, and we may process and store your information in the United States and other countries where we or our service providers operate.

If you are located outside the United States, your personal information may be transferred to, stored, and processed in countries that may have different data protection laws than those in your country of residence. By using our Website or providing us with your information, you consent to such transfers.

When transferring personal information from the European Economic Area (EEA), the United Kingdom, or Switzerland to countries that have not received an adequacy decision, we use appropriate safeguards such as:

  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules where applicable
  • Privacy Shield certification (where available)
  • Derogations for specific situations as permitted by applicable law

If you have questions about the safeguards we use for international transfers of your data, please contact us using the information in the "Contact Us" section.

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10. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). This section provides information on those rights and how to exercise them.

10.1. Rights Under California Law

California residents have the right to:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we collect, use, disclose, and sell about you
  • Right to Delete: Request deletion of personal information we have collected from you, subject to certain exceptions
  • Right to Correct: Request correction of inaccurate personal information that we maintain about you
  • Right to Opt-Out: Opt out of the sale or sharing of your personal information for cross-context behavioral advertising
  • Right to Limit: Limit the use and disclosure of sensitive personal information
  • Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

10.2. Exercising Your Rights

To exercise these rights, you can:

We will need to verify your identity before processing your request. We may ask you to provide additional information for verification purposes. You may designate an authorized agent to make a request on your behalf by providing written permission and verifying your identity.

We will respond to verifiable consumer requests within 45 days, unless we require additional time, in which case we will inform you of the reason and extension period.

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11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

For significant changes that materially alter your rights or our obligations, we will provide prominent notice through:

  • A notification on our Website
  • An email to users who have provided us with their email address
  • A statement on our homepage or a special announcement page

We encourage you to periodically review this Privacy Policy to stay informed about our information practices. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the changes.

Prior Versions

You can access previous versions of our Privacy Policy by contacting us at [email protected].

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

OnSportsNow Privacy Team

100 Sports Avenue, Suite 500
New York, NY 10001
United States

Email: [email protected]

Phone: [Your Phone Number]

For European data subjects, please note that you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

We will do our best to resolve any concerns you may have promptly and fairly.